Privacy Policy

1. Introduction

Calm Bloom IELTS Tutoring ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website calm-bloom.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Register for our services
• Subscribe to our newsletter
• Contact us directly

This information may include:

• Name and contact details (email, phone number, address)
• IELTS scores and academic goals
• Payment information (processed by third-party payment processors)
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and browser characteristics

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our IELTS tutoring services
• Process your inquiries and respond to your requests
• Send you service-related communications
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and abuse

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erase your data ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: